Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Shipping and billing address
• Payment information (processed securely via Razorpay)
• Account credentials
• Order history and preferences
• Custom design uploads and configurations

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Send promotional emails (with your consent)
• Improve our products and services
• Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Payment processors (Razorpay) to complete transactions
• Shipping partners to deliver your orders
• Service providers who assist in our operations
• Legal authorities when required by law

4. Data Security

We implement industry-standard security measures to protect your personal information. All payment information is encrypted and processed securely through Razorpay. We use HTTPS encryption for all data transmission and store passwords using bcrypt hashing.

5. Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use third-party tracking cookies for advertising purposes.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account
• Opt-out of promotional emails
• Export your data

7. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: support@dropxcult.com
Instagram: @dropxcult

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.